Cruise Connections is a small boutique 100% NZ owned business; our owners are all employees. We proudly started our company in January 2013 and have survived not only the Covid years but multiple floods and are thrilled to be the recipient of top seller awards for Regent Seven Seas Cruises, Oceania, Silversea, Norwegian Cruise Line and Holland America.
Our business has grown organically over the last 11 years, through repeat business and referrals, we are truly grateful to our clients for passing on our details to their friends and families.
Cruise Connections is a proud member of Travel Connections Ltd. A group of like-minded Travel Agents, all owner operated, throughout New Zealand. Travel Connections is TAANZ bonded which gives our clients greater security when booking with us. We are also IATA Accredited with multiple airlines which gives us the authority to issue tickets on your behalf.
Who are we?
Between us we’ve spent more than 50 years serving the New Zealand travel industry, primarily in the wholesale arena, where we have supplied retail travel agents with great deals and sound advice for their clients. In addition, we are proud to have played key roles in establishing one of New Zealand’s most successful wholesale cruise operations.
In January 2013 we decided that we wanted to start our own specialist cruise company and share our knowledge and experience directly with our clients.
We have direct contracts and excellent relationships, with all the major cruise lines and access through their booking engines to ensure we are seeing live availability and the best possible offers.
So, what makes us different?
We thought long and hard about this question and have already told you about the awards we have won over the years, we could tell you it’s the great service we offer, the great prices we have and of course that we know cruising better than anyone else… but, like many of you, we’ve heard all that before, and we grew up being told it’s not what you say, it’s what you do and the way that you do it that’s really important!
So, we thought we’d just get down to what really matters and that’s not about what we think of ourselves, but more importantly what we do and what you think of it that counts.
We therefore have a simple philosophy we live by, which is to create a better experience for you before, during and after your cruise than you’ll receive anywhere else! That’s our benchmark and that’s the difference we want you to notice each and every time you deal with us. That means that we don’t ‘watch the clock’ like big corporations so if you choose to contact us in the weekend with questions or even from abroad with an amendment to your itinerary, we take it all in our stride. We see service at the very heart of everything we do. So, whether you decide to book in person, or via our website or prefer to give us a call, then you will always be assured of the same great price and service.
Your cruise price will be exactly the same as that which you will see online with the cruise lines, however we have the privilege of being an impartial seller so we make sure this cruise and cabin is right for you.
We’ll also take care of your flights, land tours, accommodation, insurance and rental cars…you name it, we do it and package it all up with a nice tailormade itinerary.
It’s little things like these which really matter, not sometimes, but all of the time, and as our customers have already told us, that’s what they think really makes us different!
We look forward to looking after your next holiday plans.
Kind Regards
Libby, Amber, Sam & Michelle
